The Domains section of the UI Portal displays all of the domains that you have created or have transferred to UltraDNS Managed Services. These domains can be any of the following types:
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Primary - A domain that is managed by UltraDNS.
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Secondary - A domain that is managed by UltraDNS, but obtains its data from a primary name server that is managed by another entity.
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Alias - A domain that points to (is an alias for) a parent domain. The parent domain must be an existing primary domain.
For our Secondary Users, you will only be able to create Secondary Domains on the UI Portal, and will have limited access to various aspects of the Portal.
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If your Domain displays Suspended as the Type, please contact Support for additional assistance. |
Clicking on a domain name will open the Domain Details, which includes Records, Pools, as well as additional enhanced configuration options (Properties, DNSSEC (DNS Security Extensions), Zone Transfer, and Snapshot).
UltraDNS2 Domain View
For accounts that have UltraDNS2 enabled (turned on and configured), the Domains page will provide an additional column, UltraDNS2, which provides a quick view drop-down menu to identify if a zone is Active, or Inactive.
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Active – When an account has the UltraDNS2 feature enabled and the zone has the necessary Nameservers configured for UltraDNS2, the zone is considered Active.
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Inactive – When an account has the UltraDNS2 feature enabled, but the specific zone does not have the necessary UltraDNS2 nameservers configured to utilize the second network.
Using the drop-down menu, you can quickly switch between views to see which zones are Active, and which zones are Inactive and still require additional configurations.
Bulk Add / Remove UltraDNS2 Domains
The Add / Remove UltraDNS2 function allows you to select multiple domains (in bulk) to either apply the UltraDNS2 service to, or revert an UltraDNS2 enabled domain back to a standard UltraDNS domain. By doing so, the Name Server (NS) record details that have already been configured and delegated for your account will be applied to those same NS records for the selected Domains. After the operation is completed, the selected Domain(s) will be UltraDNS2 enabled, and the zone data will begin to flow between the UltraDNS and UltraDNS2 networks.
Please be aware, that there are restrictions on the types of Domains that can be selected for this process. The following Domain types cannot be selected when performing the Add or Remove UltraDNS2 function, and will pause the operation and display an error message.
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Secondary Domains
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Alias Domains
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Domains in a Suspended status
SOA Change
Please be aware that performing either the Add UltraDNS2 or Remove UltraDNS2 function will change the Serial value on the Start of Authority (SOA) record for the selected Domain(s).
Add UltraDNS2
To perform the Add UltraDNS2 operation, select at least one domain that does not violate the Domain restrictions listed above, and then click the Add UltraDNS2 button. A confirmation window will appear listing the selected Domains, and if they violate the restrictions, or are available to be added to the UltraDNS2 network. Click the Submit button to initiate the operation.
After successful completion of the Add UltraDNS2 operation, a .CSV file can be downloaded from the Tasks List that will display the selected Domains, and the confirmation of the added NS records.
Refresh the Domains list to see the updated status of the newly configured Domains.
Remove UltraDNS2
To perform the Remove UltraDNS2 operation, select at least one domain that does not violate the Domain restrictions listed above, and then click the Add UltraDNS2 button. By doing so, the Name Server (NS) record details that have been configured and delegated for your account will be removed, leaving you the basic UltraDNS NS records. After the operation is completed, the selected Domain(s) zone data will only flow to the UltraDNS network.
A confirmation window will appear listing the selected Domains, and if they violate the restrictions, or are available to be added to the UltraDNS2 network. Click the Submit button to initiate the operation.
IMPORTANT: If removing the UltraDNS2 NS records results in a Domain no longer having at least two (2) NS records configured, a message on the .CSV file will display "After removing the UltraDNS2 NS at least 2 NS records should be present." Please confirm that at least two UltraDNS configured NS records are configured for the Domain before trying the operation again.
Refresh the Domains list to see the updated status of the newly configured Domains.
After successful completion of the Remove UltraDNS2 operation, a .CSV file can be downloaded from the Tasks List that will display the selected Domains, and the status of the removed NS records.
