The Response Comparison Report provides two views for the Zone Responses for an Account: a consolidated Daily Total display, and an Hourly display. The previous seven days’ worth of responses for a selected account will be displayed by default. You can hover over the chart details to view specific details for a selected date, or you can reference the table underneath the chart for additional details about the zone responses. Reporting time-frames are returned using the GMT time zone.
Daily Total View
When viewing the Response Comparison Report, the Daily Total toggle view is enabled by default. The Daily Total view for the Response Comparison report will, by default, display the previous seven days’ worth of responses for a selected account. You can hover over a date on the chart to view the Responses for that date. Additionally, the table displayed below the chart will provide the total response count for the days in the selected date range.
The Date and Responses fields in the details table can be sorted in either ascending or descending order.
Search and Filters
Date Range
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The current date (determined by GMT time zone) cannot be selected for this report. |
When using the Daily Total view, the Date Range search feature allows you to select up to a maximum 31 day date-range, and go as far back as 13 months. By default, the previous 7 days will be displayed.
Clicking in the Date Range search field allows you to select the desired date range, and will highlight the allowable dates in which you can search.
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Please note that the Date Ranges for the Daily Total vs Hourly views of the Response Comparison Report are different. |
Hourly View
The Hourly Report view displays the Zone Responses for the account, but in an hourly breakdown report for a maximum seven-day period. The Day by Day by Hourly Comparison chart displays the past seven days by default, unless you have selected a custom date range.
In the chart, each day is displayed as its own line (in gray), so that you can quickly compare each day against the average Zone Responses for the selected time period.
The Average - All Days line is displayed as the blue line, and shows the average Zone Responses for the selected date range, while the gray lines indicate each individual day in the selected date range. When you select a date from the calendar widget (on the right-hand side), the selected day appears as a green line to help highlight the contrast between individual days, and the selected time range average.
Additionally, you can hover over each line on the chart to see the hour, date, and response count instead of selecting a date from the calendar widget.
The Response Comparison table displays the hourly breakdown, for each day in the selected date range. The table can be sorted in either ascending or descending order by hour, or by total response count.
Search and Filters
Date Range
When using the Hourly view, the Date Range search feature allows you to select up to a maximum seven (7) day date-range, and go as far back as ninety (90) days. By default, the previous seven days will be displayed.
Clicking in the Date Range search field allows you to select the desired date range, and will highlight the allowable dates in which you can search.
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Please note that the Date Ranges for the Daily Total vs Hourly views of the Response Comparison Report are different. |
Zone Name
The Zone Name search field allows you to select a specific zone name, or select multiple zone names to view the query responses for. A maximum of 100 zones After you click in the Zone Name field, the Available column will display all of the zones for the account(s) that you have access to. You can double click on a Zone Name to add it to the Selected column, or click multiple Zone Names and select the right-facing single arrow to move all of the selected Zone Names to the Selected column.
Additionally, clicking the Edit button allows you to copy + paste a list of Zone Names in a free-text field. Please note, each Zone Name must be entered as a single-line entry (commas, tabs, or spaces will not be supported between Zone Names).
If a Zone Name is provided that you do not have access to, a “No records found” message will be displayed.
Account Name
If you have access to more than one account, the Account Name filter option will appear, providing a window allowing you to select an Account, or multiple Accounts for which you have access to. Similar to how the Zone Name function operates, you can add any of the Account Names from the Available list to the Selected list. By default, the drop-down filter will be set to All, displaying all of the zones that you have access to.
Click the Apply button to refresh the Response Comparison Report with your selected search criteria. To remove the selected criteria, click the Reset button, and then Apply to reload the report without any additional search criteria.
Export
You can click on the Export button to generate a .CSV file with all of the report details currently displayed in the Response Comparison details table.
Requested On
The Requested On details will display the last time the report was generated for the selected account.