This article explains why query counts may not appear for Apex Alias records in UltraDNS reporting.
It applies when reviewing analytics and expecting traffic data for an Apex Alias record.
When to Use This Article
- You are reviewing query reports in UltraDNS.
- You expect to see query counts for an Apex Alias record.
- The Apex Alias record appears active but does not show traffic statistics.
Why Query Counts May Not Appear
Apex Alias records function differently from standard A or AAAA records.
Depending on reporting configuration and record resolution behavior, query counts may not be displayed in the same way as other record types.
Reporting systems typically track queries at the authoritative record response level.
Because Apex Alias records resolve dynamically to target records, the reporting interface may not attribute query counts directly to the Apex Alias record itself.
What to Check
- Verify that the Apex Alias record is correctly configured.
- Review reporting filters to ensure the correct record type and time range are selected.
- Confirm that traffic is reaching the authoritative name servers.
Verification
Use DNS query tools such as dig to confirm that the Apex Alias record is resolving correctly.
If the record resolves as expected but does not display query counts, this behavior may be consistent with reporting design.
Important Notes
- Apex Alias records resolve to target records dynamically.
- Reporting attribution may differ from traditional A or AAAA records.
- Ensure reporting filters are not excluding relevant query data.