Adding Users to UltraDNS Managed Services Portal

1. Login to https://portal.ultradns.com
2. Click Accounts
3. Click the blue hyper-linked account name under Account
4. Click the Users tab
5. Click +Invite New User
   1. Set Invite to Account to the account you want to add them to
   2. Assign the appropriate group under Assign to Group
   3. Leave API Only access unchecked (if you're wanting the user to only have API access, not portal access, check this box)
   4. Enter the email address of the user(s) you wish to invite next to Email addresses (comma separated)
6. Click Invite

Additional Information

1. Insight into 5 - if the account is SAML enabled then you won't use this feature. You'll instead create the user internal via your SSO/IDP provider and then have the user login using the account SSO vanity URL. From there, an admin would move the user to whichever group type or custom group.
2. Insight into 5b - three group types by default that can be assigned to users
   1. Administrative has access to all account functions (can request support to make changes to zones, records and/or other account settings.)
   2. Technical has access to all account functions except Grant permissions (inviting users)
   3. Reporting has full access to the account Reports (read only access)
3. Insight into 5c - the option to create an API only access user will only allow them API access, not portal access
   1. Here's the link to our API Documentation: https://docs.ultradns.com/menu.html
4. Insight into 5e - if the Invite button is not interactive, cursor over to the end of the email address in the text box in your open window.
   1. After invite, the email address will receive an email with an activation link.
   2. After clicking the link, the user will need to click Register.
   3. The registration link will be good for 7 days.