Testing Authoritative DNS Resolution

This article details how to test Authoritative DNS Resolution with an external tool.

1. Browse to http://www.digwebinterface.com
2. Enter the list of hosts you wish to test under Hostnames or IP addresses
3. Select Specify myself: under Nameservers
4. Enter the UltraDNS name servers you wish to test
   1. The ones that were assigned to you by Customer Support
   2. You can view these in Account settings
5. Click Dig

Additional Information

The Dig answers should match whatever you have configured for the host in question in https://portal.ultradns.com.

If they do not, start the process here in contacting UltraDNS Support to assist in a speedy resolution.

Reference: Determine the root cause of authoritative DNS resolution problems