Symptom
Unable to send emails to certain email exchanges
Root Cause
No TXT record configured in domain. SPF records are deprecated so it's unnecessary to add those.
Steps to Resolution
- Log into your account at UltraDNS
- Click Domains
- Click the affected domain
- Click ADD+ in TXT Records section
- Enter host name, TTL, and SPF record (created by SPF generator)
- Click Save
Additional Information
Even though you're only adding TXT records, the below SPF record generator will assist you in creating the TXT records needed.
SPF record generator