This article explains how to remove user access to the UltraDNS customer portal.
It also outlines permission limitations related to Admin and Primary users.
When to Use This Article
- You need to revoke a user’s access to UltraDNS.
- An employee no longer requires portal access.
- You are managing user permissions within your account.
Permission Requirements
In order to remove a user's access, you must log in as an administrator on the account.
But if you are an Admin user attempting to delete another Admin user, this is not allowed due to permissions.
The Primary user can remove Admin users, and Admin users can remove all other non-Admin users.
How to Remove Access for Non-Admin Users
- Log in to the UltraDNS portal as an administrator.
- Select Accounts on the left sidebar.
- Click your account name link.
- Go to the Users section.
- Check the check box next to the user(s).
- Click the Remove Access button located above and to the right of the user list.
- Review the WARNING message.
- Click the Remove button.
Verification
After removal, confirm that the user no longer appears in the Users list.
The user should no longer be able to log in to the UltraDNS portal.