UltraDNS Web Forwarding FAQs, Use Cases, and Troubleshooting

This guide provides frequently asked questions, common use cases, and common troubleshooting issues for UltraDNS Web Forwarding.

Use this article to find the correct Web Forwarding resource based on what you need to understand, configure, or resolve.

Frequently Asked Questions

• What are the differences between Framed, 301, and 302 redirects for UltraDNS Web Forwarding?
  Explains the supported redirect types and how each redirect behaves.
• Do you support cloaked Web Forwards?
  Yes. UltraDNS refers to cloaked Web Forwards as framed Web Forwards.
• How do you use wildcards in Web Forwarding records?
  Explains where wildcards can be used and how wildcard Web Forwarding behaves.
• Can Web Forwarding use HTTPS?
  Explains HTTPS support for Web Forwarding, including HTTPS to HTTPS, HTTPS to HTTP, HTTP to HTTP, and HTTP to HTTPS.
• Why do I have records that point to crs.ultradns.net, 204.74.99.100, or 204.74.99.200?
  Explains why these resource records are required for Web Forwarding.
• Why do Web Forwarding records have 300-second TTLs?
  Explains why Web Forwarding records use a 300 second TTL and why that TTL cannot be edited.
• Where are the Web Forwarding and Mail Forwarding servers located?
  Lists the locations of the Web Forwarding infrastructure.

Common Web Forwarding Use Cases

• Web Forwarding: How do I forward all pages from a host to a particular webpage?
  Use this process when all requests for a host should redirect to one landing page.
• Web Forwarding: How do I map pages from one host to matching pages on another host?
  Use this process when pages should forward to matching pages on another host while preserving the URL path structure.

Common Web Forwarding Issues

• Error: Resource Record with these attributes already exists. Cannot add Web Forward for this URL.
  Use this article when Web Forwarding cannot be created because conflicting A or CNAME records already exist.
• URL is not being masked by Web Forward
  Use this article when a framed or cloaked Web Forward still shows the redirect URL.
• Blank Page after Creating Web Forwarding Record
  Use this article when a blank page appears after a Web Forwarding record is created.