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    FAQ

    • UltraDNS Snapshot FAQs
    • Can you put IPv6 addresses for name servers?
    • Why can't I have a CNAME match another record?
    • Available actions for the Primary User of an Account
    • Can I check the UltraDNS Service Status via API Call?
    • Can you push changes out to the internet?
    • Why do I receive “Error: Glue was not sent when I asked your name servers for NS records” when running DNS checks at www.intodns.com?
    • Why does UltraDNS UI list more SiteBacker records than I have?
    • What are the PDNS1-6 name servers in IPv6?
    • Does UltraDNS host website content?
    • How do I test a domain for DNS and mail server issues?
    • Is UltraDNS Affected by CVE-2015-5477?
    • Can you create a CNAME record without pointing to an IP?
    • How does Sitebacker determine what records to serve?
    • Does SiteBacker Support Continuous Alerting?
    • Why am I getting queries for records I don't have?
    • How long does it take for DNS changes to propagate through UltraDNS?
    • Does UltraDNS support TSIG?
    • Is an UltraDNS name server just one server?
    • How can you be my DNS provider but not my reverse DNS provider?
    • What is the status of the UltraDNS network?
    • Can I add a zone and records to UltraDNS before switching service to UltraDNS?
    • If I configure a geolocation or source IP to give No Response, will those queries show up in query reports and be counted as billable?
    • How can I reach the Vercara Collections Department?
    • How are multiple authoritative name servers listed at the registrar prioritized?
    • Does UltraDNS support EDNS0?
    • Does UltraDNS Support EDNS0 Client Subnet?
    • Can zones in our account be queried prior to making our name servers authoritative?
    • What name servers are used for my UltraDNS account?
    • Do resource distribution pools support record monitoring?
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