Web Forwarding Records Not Resolving Due to DDoS Attack

Symptom

Web Forwarding resolution failure

Steps to Test

Both conditions must be met:

1. Confirm DDoS attack is occurring against Web Forwarding servers by contacting UltraDNS support (How do I contact UltraDNS support?)
2. Confirm your account is using 204.74.99.100 Web Forwarding server by checking A Record with matching Host value of Web Forwarding Requests To field

Root Cause

DDoS attack against CRS platform, specifically directed at 204.74.99.100 Web Forwarding server, causing Web Forwarding records using that server to fail.

Steps to Resolution

1. E-mail UltraDNS support (How do I contact UltraDNS support?) and request all existing and future Web Forwarding records to begin using an alternate Web Forwarding server
2. Confirm Web Forwarding records are resolving after support sends confirmation of change

Additional Information

🔒 We now have HTTPS Web Forwarding available! Click here to request it for your account.