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    Knowledge Base

    • View Source IPs That Queried a Zone in UltraDNS
    • How to Use Wildcards in Web Forwarding Records in UltraDNS
    • Does UltraDNS Web Forwarding Support Wildcards?
    • How to Convert an A Record or CNAME to a Directional DNS Pool in UltraDNS
    • How to Convert a Resource Distribution Pool to a Directional DNS Configuration
    • How to Change the Primary Account User (Owner) in UltraDNS
    • How Do I Cancel My UltraDNS Service?
    • How long does SiteBacker take to failover?
    • Adding/Editing TXT Records
    • What are the Directional DNS troubleshooting tests?
    • Check Directional Categorization on UltraDNS Servers
    • Directional DNS Gives Region A “A” Record to Region B
    • Why is Directional DNS Giving the Wrong Answer?
    • Directional DNS: Configuring Source IP with Geolocation When Target Is Already in Use
    • Why PTR Records May Not Be Managed in UltraDNS
    • UltraDNS Outbound IP Addresses for Zone Transfers and DNS NOTIFY
    • Creating a New Primary Domain in UltraDNS via AXFR
    • What port number is used by secondary domains on UltraDNS for zone transfers?
    • Enable DNSSEC on Child Domain
    • How to Allow Redirects in SiteBacker Probes in UltraDNS
    • What status codes will SiteBacker probes check?
    • SiteBacker Probe Detects Failure but Pool Record Works
    • Test SiteBacker with WGET
    • What IP Addresses Must Be Whitelisted for Zone Transfer (AXFR) and NOTIFY to UltraDNS?
    • DNS Record Still Not Resolving After Being Recreated
    • DNS Does Not Resolve (DNSSEC Zone Not Re-Signed)
    • DNS Does Not Resolve (Delegation)
    • Determine root cause of Authoritative DNS resolution problems for <www.domain.com>
    • Enable DNSSEC on Domain
    • View Monthly DNS Query Totals Using the Usage Summary Report
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